EPDM Training for Merchants
FlexiProof Certified Merchant Training
Empower your team with expert EPDM training, designed specifically for them – completely free and online. Our self-paced, on-demand training ensures your team gains the knowledge and confidence to advise customers, boost sales, and position your business as a go-to supplier for EPDM flat roofing solutions – all without leaving the workplace.
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Whether they’re on the shop floor, behind the counter, or part of the sales team, this course will equip them with essential product knowledge, installation basics, and the confidence to guide your customers.
Equip Your Staff with Expert Knowledge and Gain Certified Merchant Status
Online Training
Learn At Your Own Pace
Access our step-by-step video modules right here on the platform. These easy-to-follow lessons are designed specifically for merchant teams, helping you understand our EPDM systems, their benefits, and how to support your customers with technical insight. Learn from your branch, office, or even at home.
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Why Train Your Team at The EPDM Academy?
- Free, Certified Training – Online, flexible, and designed specifically for merchant counter staff
- Boost Customer Confidence – Provide expert advice and seamless support for roofing professionals
- Help your customers succeed - comprehensive training to build confidence and expertise so your team can advise roofing professionals with all their flat roof project requirements and materials
- Step-by-Step Learning – Engaging videos, written guides and Q&A sections to reinforce knowledge
- Earn Certified Merchant Status – Showcase your expertise and credibility with official recognition
- Ongoing Access to Training Materials – Revisit course materials anytime to refresh knowledge and stay updated
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FLEXIPROOF CERTIFIED merchant
Exclusive Benefits for Certified Merchants
- Certified Merchant Status – Gain industry recognition and demonstrate expertise
- Expert Team - A team with the knowledge and confidence to deliver outstanding customer service
- Promotional Support - From digital badges, to certificates and promotional wallboards, we'll help you display your Certified Merchant status in-store and online, boosting your credibility and highlighting your commitment to providing excellent service and a seamless experience for your customers
- FlexiProof Certified Stockist Promotion – Get featured as a trusted supplier on our online channels
- Product Demos & Support – We can run EPDM product demonstrations with you or for you at your branches
To qualify to be a Certified Merchant, your business must have:
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Two current employees that are trained and certified through the EPDM Academy:
- One in a management position
- One working on the counter or shop floor
Training is 100% online, free, and easy to fit into your schedule – perfect for onboarding, induction, or upskilling your team.
The more staff you train, the stronger your team becomes – and the better the experience for your customers.
Why Train Your Team at The EPDM Academy?
Our Certified Merchant Training Programme is designed to empower your team, improve the customer experience, and set your business apart – and best of all, it’s completely free and 100% online. By keeping your certification active, you’ll continue to benefit from:
- Certified Merchant Status – showcase your expertise and credibility
- A team of fully trained staff, ready to support customers with confidence
- Promotional support and certified stockist recognition
- Exclusive product demos and ongoing expert support
- A smoother onboarding and induction process for new employees
- Happier staff and better customer service – a win-win for everyone!
How Renewal Works
Your merchant certification lasts 12 months. To keep it active, at least two current employees need to be certified:
- One in a management position
- One working on the counter or shop floor
Here’s the process:
- We’ll email you before renewal with everything you need to know
- If the training course hasn’t changed and your certified staff members are still working for you, your team’s certification will auto-renew, updated certificates will be issued and your Certified Merchant Status will continue for the next 12 months
- If there are new or updated modules, your certified staff will need to complete and pass these online to keep your certification active or new qualifying team members can undertake the entire certified training programme (there is no limit to how many employees can take the training – the more, the better!)
No Fees. No Fuss. Big Benefits
There’s no cost for certification or renewal. With expert-led, regularly updated online training, your team can learn anytime, anywhere – making it easy to include as part of onboarding, induction, or even a train-the-trainer programme. The more trained staff you have, the better the customer experience – delivering real benefits for your business, your employees, and your customers.
Not currently stocking FlexiProof?
If you’re interested in becoming a FlexiProof Merchant and stocking our high quality and long lasting EPDM membranes and flat roof systems call 01306 400801 or email info@flexiproof.co.uk.
Our experts will take you through everything and can even get you set up with your free certified merchant training.
Smart Estimating, Made Easy
Help your customers work smarter – and sell more with confidence. RoofCalc is the tool your team will love.
Take the guesswork out of EPDM roofing
To support you and your team further we created RoofCalc by FlexiProof – your branch-ready estimating tool that de-skills the process and delivers professional material lists in minutes. Whether your team are new to flat roofing or seasoned pros, RoofCalc helps them quote faster, order with confidence, and support every customer with precision.
Generate full material lists from simple inputs
Speed up quoting and improve accuracy
Use in-branch or share with your installers
TRAINING COURSE MODULES
The Certified Merchant Training Course Will Cover The Following Modules
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Certified Merchant Training Course
Certified Installer Training Course
Get started with The EPDM Academy in this course.
Your On-Screen EPDM Roofing Instructor
Ben
Ben is a highly experienced EPDM roofer with a passion for precision and quality. As the on-screen instructor in our professionally produced EPDM Academy training videos, Ben brings every lesson to life with clear explanations, practical demonstrations, and expert techniques drawn from years on the tools. His step-by-step guidance makes learning simple and engaging – showing you exactly how to prepare, install, and finish an EPDM flat roof to professional standards.
FREE NON-CERTIFIED TRAINING
Simplest Way to Learn the Basics for FREE
Not ready to commit to certification just yet? No problem! Our free online training gives you access to essential step-by-step videos and guides, giving you the knowledge to get started with confidence.
